Anchorage Daily News

300 W. 31st Ave.
Anchorage , AK
https://www.adn.com/

Inside Sales and Customer Service Representative

Anchorage Daily News
Anchorage, AK Full-time
Posted on August 15, 2019

ADN is currently looking for a motivated person with a passion for customer service, organization, attention to detail, and the ability to meet goals and deadlines, to join our team! This position is responsible for selling, coordinating and scheduling various print and online advertising to incoming leads and existing customers. 

 

Job Duties and Responsibilities:

  • Sell and schedule classified advertising to new and existing private party customers and businesses
  • Provide excellent customer service to new and existing customers
  • Answer phones in a professional manner and provide answers when possible, transfer calls or take messages when appropriate
  • Organize and schedule client orders into digital system, data entry and general office duties
  • Meet or exceed monthly sales goals and daily production deadlines
  • Other duties as assigned

 

Qualifications:

  • Excellent organization and customer service skills
  • Great attention to detail
  • Ability to work well with others
  • Proficient computer, web, email, basic math, and Microsoft Office skills
  • Ability to multitask efficiently and meet daily deadlines

 

Minimum Requirements:

  • HS diploma or equivalent work experience
  • Prior customer service and office experience is preferred